Happy users? It’s possible.
Productive developers? You bet.
Software that’s built to the company vision?

Here’s how DTS Food Assurance got there.

Help your software development team deliver more (of the right stuff)

Grab a free 15 minute consultation with our founder, Shai Shandil, to see how Agile Development could help your business. We’ll send you the full PDF of this case study, too!

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DTS Food Assurance is Australia’s market leader for food assurance services, with the largest food microbiology and chemistry laboratories in Australia along with extensive inspection and certification scope.

DTS Food Assurance builds and manages their own Laboratory Information Management System (LIMS), called LabWare, so effective software development processes are important.

Before working with softsolutions, the LabWare team struggled to organize, prioritize and manage the hundreds of user requests, maintenance jobs and projects they faced. There was no single place to hold all this work, and no visibility within the department or to the business of outstanding work or where their valuable time was going.

DTS had a vision for LabWare that would increase productivity and maintain their competitive advantage. But as long as the team was driven by individual user requests with no prioritization, the vision was out of reach.

DTS Food Assurance

Strategy

The answer? Be Agile.

This is a way of working that excites developers, end users and managers alike! It ensures that:

  • Incoming requests are controlled and prioritized within the business’s vision for LabWare.
  • End users get realistic delivery dates, with releases happening every couple of weeks.
  • The development team sees at a glance whether their current output is greater than new requests.
  • All stakeholders see transparent progress against work.
  • Developers spend less time in meetings and jumping between tasks, and more time producing features.
  • The development team methodologically learns from past work and contributes more value every fortnight.
  • DST Food Assurance responds faster to changes in the marketplace, enhancing their competitive advantage.

Our training & change management solution included:

  • A whole-of-business approach to ensure genuine results
  • 14 in-person workshops with the entire LabWare team and manager
  • Introducing all stakeholders to Agile concepts and tools to better manage work
  • Fortnightly Progress (Sprint) Reports for 12 months
  • Live, weekly support sessions for 12 months
  • A brand new approach to estimating work
  • A valuable and effective team building opportunity (no trust falls!)

Agile has given DTS and the LabWare team new visibility and control over what gets done.


If you know your software development team can contribute more, let me introduce you to Agile.

Shai ShandilAt softsolutions, our priority is producing business results by focusing on people, not technology. We know what it takes to implement change in companies with small and tight-knit development teams working on niche, business-critical systems.

No matter where you’re based, I’d love to talk to you about a new way to work.

– Shai Shandil

Grab a free 15 minute consultation with our founder, Shai Shandil, to see how Agile Development could help your business. We’ll send you the full PDF of this case study, too!

I'd like to talk via

Want to keep learning about Agile? Get our Agile mini-course, occasional info about our other resources & programs for Agile, and monthly new blog articles.

Download Forms: Privacy notice

You can opt-out again at any time. We only use your email details to send you emails, not for personalized ads. To send you emails, including the download you've requested, the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms. Read softsolutions' full privacy policy.